Helpy.io
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Znuny LTS is a continuation of the ((OTRS)) Community Edition (Version 6.0.30) which was declared end of life (EOL) at the end of December 2020.The primary goal for this project is to provide a maintained and stable version of the well known ticket system.Version 6.0. is the LTS Branch, a feature version which adds more functionality is on the way and will be released in the mid of the year.The fork includes all features of the previous Open Source version:Business Object ManagementChannelsSecurity & PermissionsAutomation & ProcessesTime and Escalation ManagementCustomer ManagementKnowledge Management & Self ServiceIndividualisationAccessibilityReportingThis project will keep the compatibility with implementations and integrations built upon version 6 of ((OTRS)) Community Edition.License -The project is distributed under the GNU General Public License (GPL v3)Documentation -Software requirements -Operating systemLinux (Debian or Red Hat preferred)Perl 5.16.0 or higherWeb serverApache 2 + mod_perl2 or higher (recommended)Web server with CGI support (CGI is not recommended)DatabasesMySQL 5.0 or higher (MySQL 8+ is currently not supported)MariaDBPostgreSQL 9.2 or higherOracle 10g or higher
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